Sound familiar?
- Items sent in for repair have gone missing for months at a time, with customers left chasing a shop that can't say where their item is.
- "Don't go unless you want to lose your shoes" -- a repeated pattern of items that simply can't be found when a customer comes back to collect.
- Without a photo and a matching ticket taken at drop-off, it's one person's word against another's when something goes wrong.
What early access looks like
Early access members will be first to try a simple photo-and-ticket check-in for every item that comes through the door, so nothing gets lost or mixed up and there's a clear record if a customer asks.
In their words
March 2022 I sent them my Fendi pocketbook to restore. It is December 2022 and it has not been returned.
Don't go unless you want to lose your shoes.
Take photos when shoes arrive ... It prevents disputes and keep clear records of every repair job.
Get early access
This product doesn't exist yet. We're validating demand before we build anything. If there's enough interest, early access members will be the first to try it and will help shape what gets built — at no cost now, and no obligation later.
Privacy notice: we collect your email (and your answer above, if you give one) solely to contact you about early access to this product. We don't sell or share your information with third parties, and we won't use it for anything else. You can ask us to delete your details at any time by emailing hello@thinksimple.app.